Transform your Relationships
 

  Personal relationships play a large part in our effectiveness at work and home.  Some people make positive relationships naturally and we
  can also learn how to nurture this skill.  

  This workshop is designed to introduce delegates to communication skills which will enhance relationships; in the workplace, with      
  customers, suppliers, in sales.  You learn:

  - the effects of poor communication 
  - to recognise why other people behave how they behave
  - how to adapt your own behaviour to achieve better relations 
  - how to listen effectively
  - effective language: learn how your vocabulary affects the meaning of your conversation
  - how tonality has a major effect on communication
  - how to use non verbal communications to build rapport and strengthen communication with colleagues, friends and family